
Four steps, one of which is driving
No account, no card, no deposit taken to ask. The commitment starts when we confirm — and you can walk away free until 48 hours before pick-up.
- 01
Choose the car and the days
Availability is live — if you can see it, it is free for those dates. Filters remember your last search.
No card, no account, no phone call needed at this stage.
- 02
See the full price as you configure
Insurance tier, child seat, second driver, delivery. Every tick updates the total, VAT and deposit instantly.
Long rentals apply their discount automatically from day seven.
- 03
Send the request
We check the car, the dates and your documents, then confirm or come back with a question.
Median reply time is 52 minutes between 07:00 and 22:00.
- 04
Collect, drive, return
Five-minute handover with a photo condition report. Return it the same way and the deposit is released.
Deposit back within 48 hours, invoice in your inbox the same day.
What each status means
- Pending
- You sent the request. Nothing is charged and nothing is committed yet.
- Awaiting info
- We need one more document or a clarification before we can hold the car.
- Confirmed
- The car is reserved in your name for those exact dates.
- Active
- Keys are with you. Running cost is visible in your account, day by day.
- Overdue
- The car is past its return time. Late charges accrue daily.
- Completed
- Car returned, final invoice issued, deposit released.
- Cancelled
- Called off before pick-up. Nothing further is owed.
- Rejected
- We could not take this one on, and the reason is on the booking.
Bring to pick-up
Upload them in advance from your account and handover takes five minutes instead of twenty.
- Driving licence, held at least 2 years
- Passport or national ID card
- The card used for the deposit
- Booking reference — a screenshot is fine
Already have a reference?
Track any request without signing in. Enter the KG number from your confirmation email and you get the full status history.